Driving Retail Excellence through AI, ML and the Power of Global Capability Centers
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Retail Leaders Know This Secret—Do You?
Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing the retail industry—and Global Capability Centers (GCCs) are at the heart of this transformation. From optimizing supply chains to enhancing customer experiences, GCCs are becoming strategic hubs for AI-driven innovation. But how can retail leaders fully leverage these capabilities?
Join industry experts as they break down the evolving role of GCCs in retail, the latest AI/ML advancements, and actionable strategies for success.
Key Takeaways:
Optimizing Retail Operations – Discover how AI and ML streamline inventory management, pricing strategies, and customer engagement.
Data-Driven Decision-Making – Learn how analytics-powered GCCs enable smarter business strategies and predictive forecasting.
Competitive Advantage – Explore how AI-driven insights help retailers stay ahead in a rapidly shifting market.
GCCs as Innovation Hubs – Understand the evolving role of GCCs in AI adoption, automation, and digital transformation.
Implementing AI & Automation – Get real-world use cases on AI-powered personalization, fraud detection, and supply chain optimization.
Don’t miss out—fill out the form to access the free on-demand session today!
Meet Our Speakers

Vinodh Ramachandran
Vinodh Ramachandran is a leader with extensive experience in retail analytics and data science. He has supported key retail functions such as Merchandising, Marketing, Supply Chain, and Pricing. Vinodh has played a critical role in building and scaling GCCs for Fortune 500 retailers and, as Director of Data Science & Analytics at Neiman Marcus, has led global teams to implement AI and ML solutions that enhance retail operations and customer experiences.
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Anurag Goswami
Anurag is a dynamic leader with a strong track record of driving operational efficiency, scaling teams, and transforming organizations across IT/ITES, BFSI, and SaaS sectors. Expert in GCC setup, BOT models, and cross-functional collaboration, he excels in strategy, workforce management, and fostering diversity, delivering impactful growth through talent, technology, and process integration in global matrix environments.