Reimagining GCCs: The Rise of Micro-GCCs and Transformative Leadership
Anurag Goswami
Amod Deshpande
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Podcast Overview
In this episode of the InOrg Insight Podcast, InOrg’s VP of Delivery, Anurag Goswami, sits down with Amod Deshpande, a seasoned industry leader with over 30 years of experience spanning the U.S. and India. Amod brings deep expertise in Global Capability Centers (GCCs), emerging technologies, and transformative leadership models. Together, we explore the rise of Micro GCCs, their impact on financial services, and the leadership strategies that will shape the future of global operations.
- Micro GCCs: The Future of GCCs – Small, agile teams within larger GCCs drive rapid innovation, faster decision-making, and operational efficiency.
- AI & Blockchain as Game Changers – AI boosts automation, collaboration, and coding efficiency, while blockchain enhances security and transparency in financial services.
- ESG & Talent Strategy – Sustainability shapes hiring, upskilling, and operational models, aligning Micro GCCs with long-term business goals.
- Expansion into Tier 2 Cities – With government support, Tier 2 cities are becoming specialized Micro GCC hubs, offering talent access while maintaining global competitiveness.
- Leadership Evolution: The Two-in-a-Box leadership model fosters trust, shared accountability, and alignment between global headquarters and local teams.
- Measuring Success – Metrics should shift from cost savings to innovation velocity, adoption rates, and business impact.
Interested in leveraging Micro GCCs for your organization?
Contact InOrg to explore how we can help you build agile, high-impact teams that drive innovation and business success. Let’s create the future together!
Key Moments
02:15
The Foundations of Sustainable Growth
08:45
Optimizing Operational Efficiency
15:30
Leveraging Technology for Scalable Solutions
22:10
Balancing Growth with Company Values
30:00
Managing Resources for Sustainable Expansion
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